Discussion topic: Puck may not be good

This message was authored by: Thoday · ‎18 Nov 2024

One of my tvs is not working correctly. Signal Drops out. Picture freeze s and at the moment can't get the signal delivered to the to at all. The others appear s to be fine.

This message was authored by: mikealanr · ‎18 Nov 2024

Hi @Thoday

Could it be margin signal at the location? Try swapping them over and see if they work or if you still have trouble. If you do confirm that puck isn't working as intended you will need to call Sky as we are fellow subscribers here on the forum.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Puck may not be good

Puck may not be good

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