Discussion topic: Puck keep loosing conection to the internet
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Message posted on 23 Sep 2025 08:13 AM
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Puck keep loosing conection to the internet
Continues no internet connection every day it becoming ridicules
we have to reboot the puck time after time
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Message posted on 23 Sep 2025 09:15 AM
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Re: Puck keep loosing conection to the internet
Is this on startup of your puck from being off overnight or does it happen times a day when coming out of standby?
Try changing both your pucks to following recommended settings set in Settings>
Set Network standby mode to ON and Overnight power saving to OFF.
Turn wifi OFF under Network if connected via ethernet.
Immediately after you have made the above changes, do a settings restart to ensure the options get set.
On your Sky Stream puck go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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