Discussion topic: Puck connection
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Message posted on 01 Jan 2026 10:12 AM
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Puck connection
My Stream puck does not seem to remember my Wi-Fi connection. It always starts with Ethernet connection(which I do not have) and I have to login to my router every time.
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All Replies
Message posted on 01 Jan 2026 12:05 PM
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Re: Puck connection
@hoppit21 Hi, have you gone into Settings then Network what does it say in Network connection, it needs to be wi-fi?
Message posted on 01 Jan 2026 01:27 PM
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Re: Puck connection
Would suggest going into the Sky Stream Puck Network settings and perfoming a network reset, then again add your broadband/hub wifi details.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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Message posted on 01 Jan 2026 04:46 PM
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Re: Puck connection
Connection can only be WiFi cis I am not going to use Ethernet ever. I have reset a couple of times but it is always looking for Ethernet before I reset to WiFi (and log in to router again)...
I do not have network on standby but puck power is always on.
Message posted on 01 Jan 2026 04:57 PM
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Re: Puck connection
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