Discussion topic: Puck connection
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Message posted on 01 Jan 2026 10:12 AM
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Puck connection
My Stream puck does not seem to remember my Wi-Fi connection. It always starts with Ethernet connection(which I do not have) and I have to login to my router every time.
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All Replies
Message posted on 01 Jan 2026 12:05 PM
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Re: Puck connection
@hoppit21 Hi, have you gone into Settings then Network what does it say in Network connection, it needs to be wi-fi?
Message posted on 01 Jan 2026 01:27 PM
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Re: Puck connection
Would suggest going into the Sky Stream Puck Network settings and perfoming a network reset, then again add your broadband/hub wifi details.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 01 Jan 2026 04:46 PM
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Re: Puck connection
Connection can only be WiFi cis I am not going to use Ethernet ever. I have reset a couple of times but it is always looking for Ethernet before I reset to WiFi (and log in to router again)...
I do not have network on standby but puck power is always on.
Message posted on 01 Jan 2026 04:57 PM
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Re: Puck connection
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