Puc not working

[Cazmort63]

The puc in our bedroom has not been working properly for the last 8 weeks , I've tried unplugging it and the rebooting it I've tried disconnecting al the cables making sure their clean and then reconnecting them , then I reboot the puc it works for 5 to 10 mins then goes off again can anyone help

[GD1]

@Cazmort63  In what way is it not working?   You'll need to provide exact details on the issue for the community to help.

[Angel_Aka]

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@Cazmort63 wrote:
The puc in our bedroom has not been working properly for the last 8 weeks , I've tried unplugging it and the rebooting it I've tried disconnecting al the cables making sure their clean and then reconnecting them , then I reboot the puc it works for 5 to 10 mins then goes off again can anyone help

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The Stream Puck relies entirely on you providing it with a fast and stable broadband

connection. 
Have you run a network check from the get help menu on the Netflix app? This will tell you the speed actually being received by the puck. You need a sustained minimum of 25Mbps to have any chance of a reasonable service.