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Discussion topic: Problems with Sky Glass/ puck remotes

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This message was authored by 7db1bt55 This message was authored by: 7db1bt55

Problems with Sky Glass/ puck remotes

The remote for my Glass tv for whatever reason works for both it and the puck in our bedroom. How do I unpair it from the puck in the bedroom and then pair the second remote to the puck.


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Problems with Sky Glass/ puck remotes

Posted by a Superuser, not a Sky employee. Find out more

@7db1bt55

Pressing  7 and 9 together on your Sky remote for three seconds should reset the remote and unpairs it. You will then need to pair it again for the Glass TV as follows:

 

  1. Press 7 and 9 together on your Sky remote for three seconds (resets is as above)
  2. Press 4 and 6 together for three seconds.
  3. Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.

Good luck.

 

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Problems with Sky Glass/ puck remotes

Posted by a Superuser, not a Sky employee. Find out more

@7db1bt55

Pressing  7 and 9 together on your Sky remote for three seconds should reset the remote and unpairs it. You will then need to pair it again for the Glass TV as follows:

 

  1. Press 7 and 9 together on your Sky remote for three seconds (resets is as above)
  2. Press 4 and 6 together for three seconds.
  3. Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.

Good luck.

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
7db1bt55
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This message was authored by 7db1bt55 This message was authored by: 7db1bt55

Re: Problems with Sky Glass/ puck remotes

Many thanks for your reply. I'll try that.

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