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Discussion topic: Problem with ITV1 to playlist.

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This message was authored by: maxnoton

Problem with ITV1 to playlist.

All working fine since installing Sky Stream, except it fails to add any ITV1 programme to the playlist, e.g. Six Nations Rugby last noght. I have tested this failure four times on other ITV programmes.

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This message was authored by: MarkGoldsmith

Re: Problem with ITV1 to playlist.

Posted by a Superuser, not a Sky employee. Find out more

@maxnoton Try rebooting the stream puck by unplugging it for a few minutes.

 

ITV shows certainly do get added to the playlist. However particularly for ITV i've noticed there may be a delay sometimes for shows being either uploaded to ITV X, or they tag them incorrectly with metadata which means the Sky playlist functionality doesn't/can't pick them up as being available. I've seen this a few times with ITV shows only, where the show is avaiable on ITV X app via Stream but ITV has listed it without a season or episode number, which can make it impossible to be displayed under the playlist functionality.

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