@Gaye1 you are going to need to provide more information if anyone is to be able to offer any suggestions. What's happening when you try to activate it? What are the exact steps you are following?
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
