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Discussion topic: Power saving

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This message was authored by: david+john

Message posted on ‎04 Dec 2024 12:18 AM

Power saving

Hi can someone help on one of my pucks every 10 mins it comes saying press remote of it will go into stand bye 

I can't find how to disable it .thanks david 

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Avatar for Fothergill1
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This message was authored by: Fothergill1

Message posted on ‎04 Dec 2024 12:47 AM

Re: Power saving

Posted by a Superuser, not a Sky employee. Find out more

@david+john  This is a very annoying feature of both Glass and Stream pucks and unfortunately it cannot be altered.  My TV has an option to change the length of time before it goes to sleep due to inactivity but not my Puck.  It is apparently to comply with EU legislation and although we are  no longer in the EU the pucks are used in many EU countries.

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎04 Dec 2024 11:05 AM

Re: Power saving

Posted by a Superuser, not a Sky employee. Find out more
@david+john wrote:

Hi can someone help on one of my pucks every 10 mins it comes saying press remote of it will go into stand bye 

I can't find how to disable it .thanks david 

It should only do this when on the home screen or when live TV or Sky playback content is paused. Is this the case or it is doing it when actual content it playing?

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