Please wait screen

[Super+Anthony]

Unfortunately this has come back each time I turn on the puck for the first time each day. Can someone possibly explain why as it seemed to have gone away and frustratingly it's back. I know if you press the home button it will go to the home page

[mikealanr]

Hi @Super+Anthony 

Given that we are fellow customers not sure you will get a definitive answer however, I think it happens if the puck wakes but hasn't connected to the WiFi / obtained an IP address. if you haven't already try turning Network Standby ON in the settings and see if it helps.

MikeAlanR

[Super+Anthony]

Thank you. I can confirm this was on already!