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Message posted on ‎07 May 2024 05:33 PM

Please wait on homescreen keeps popping up

After i switch on puck to load it says please wait on homepage and if press home button on remote it goes to normal viewing just keeps popping up please wait any answers

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Avatar for MarkGoldsmith
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Message posted on ‎07 May 2024 05:36 PM

Re: Please wait on homescreen keeps popping up

Posted by a Superuser, not a Sky employee. Find out more

Check that overnight power saving mode is OFF and Networked Standby Mode is ON.

Sky Stream and Sky Broadband customer

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Avatar for MarkGoldsmith
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Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎07 May 2024 05:36 PM

Re: Please wait on homescreen keeps popping up

Posted by a Superuser, not a Sky employee. Find out more

Check that overnight power saving mode is OFF and Networked Standby Mode is ON.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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Message posted on ‎08 May 2024 09:48 AM

Re: Please wait on homescreen keeps popping up

@MarkGoldsmith Very helpful. Did it to me again this morning

(Please Note: I am Neurodivergent )
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