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Discussion topic: Please wait for your programme to load

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This message was authored by Janice48 This message was authored by: Janice48

Please wait for your programme to load

I cannot get any live tv 7nless I go through the actual app. I.e. ITV x or BBC I player etc

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This message was authored by GD1 This message was authored by: GD1

Re: Please wait for your programme to load

Posted by a Superuser, not a Sky employee. Find out more

@Janice48  Have you tried restarting your puck?  Once done open the netflix app, go to get help and run connection test, what speed is being reported?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Janice48
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This message was authored by Janice48 This message was authored by: Janice48

Re: Please wait for your programme to load

Thank you. I am not very tech minded. This is a regular occurance and usually comes back on the day after but just so annoying

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