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Discussion topic: Please wait for your programme to load

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This message was authored by: Janice48

Message posted on ‎19 Feb 2025 03:10 PM

Please wait for your programme to load

I cannot get any live tv 7nless I go through the actual app. I.e. ITV x or BBC I player etc

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This message was authored by: GD1

Message posted on ‎19 Feb 2025 03:15 PM

Re: Please wait for your programme to load

Posted by a Superuser, not a Sky employee. Find out more

@Janice48  Have you tried restarting your puck?  Once done open the netflix app, go to get help and run connection test, what speed is being reported?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Janice48

Message posted on ‎22 Feb 2025 01:27 PM

Re: Please wait for your programme to load

Thank you. I am not very tech minded. This is a regular occurance and usually comes back on the day after but just so annoying

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This message was authored by: Lisawilde

Message posted on ‎06 Apr 2025 04:18 PM

Re: Please wait for your programme to load

Im also having trouble with this. Program wont load, aop to watch through an app on the TV rather than the Puc. No issues with wifi connection as the TV apps rub fine. Sky Puc is so slow laggy and unreliable. Disconnects from the internet all the time aswell. 

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