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Discussion topic: Please wait for your programme to load

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Avatar for Hells16
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This message was authored by: Hells16

Message posted on ‎23 Nov 2024 09:19 PM

Please wait for your programme to load

When choosing what to watch on tv it shows waiting for your programme to load then there's a technical fault. 
so annoying as this happens every time I click on a channel. Any ideas what I can do? 

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Avatar for nolte
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Superuser
This message was authored by: nolte

Message posted on ‎24 Nov 2024 01:14 AM - last edited: ‎24 Nov 2024 01:16 AM

Re: Please wait for your programme to load

Posted by a Superuser, not a Sky employee. Find out more

What sky service do you have ie sky stream, sky glass, sky q etc? Is it affecting the main box or is  it on any secondary minibox/puck?

How long have you had this issue?

Is it with every channel?

---------
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
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Avatar for Exiled-in-HH
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This message was authored by: Exiled-in-HH

Message posted on ‎24 Nov 2024 08:11 AM

Re: Please wait for your programme to load

How long have you had Sky Stream?

 

What is your connection speed measured using the Netflix Network check on your Sky device?

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