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Discussion topic: Playlist

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Avatar for Debbi61
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This message was authored by: Debbi61

Message posted on ‎18 Oct 2026 09:50 PM

Playlist

I have sky puck in living room and bedroom. My playlist in the living room has a film on that I bought. It plays on the living room tv, but states that I have to buy / rent on the bedroom puck. Why is that ?

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Avatar for baron75mk3
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This message was authored by: baron75mk3

Message posted on ‎18 Oct 2026 10:07 PM

Re: Playlist

Did you get both Pucks from sky ?

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(Just a customer helping customers. I do not work for Sky.)
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This message was authored by: lettice

Message posted on ‎19 Oct 2026 07:06 AM

Re: Playlist

Posted by a Superuser, not a Sky employee. Find out more

Where exactly did you buy the film from?

Might help on why it's showing differently on your two pucks?

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This message was authored by: Debbi61

Message posted on ‎21 Oct 2026 09:42 AM

Re: Playlist

Hello sorry for late reply. I got the film.from sky store and the puck are skys

.I have tried absorbs and I niw have found out why. Thankyou so much for your support 

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This message was authored by: MarkGoldsmith

Message posted on ‎21 Oct 2026 12:21 PM

Re: Playlist

Posted by a Superuser, not a Sky employee. Find out more
@Debbi61 wrote:

Hello sorry for late reply. I got the film.from sky store and the puck are skys

.I have tried absorbs and I niw have found out why. Thankyou so much for your support 

@Debbi61 for films bought on Sky Store, i usually find its best to access them via the Sky Store app directly on the puck rather than via the playlist. 

Sky Stream, Sky Glass Air and former Sky Broadband customer

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