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Discussion topic: Playlist on stream

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This message was authored by: BigAl29

Playlist on stream

Several programmes have appeared in my playlist that have not been added.

I cannot delete them and there is no + anywhere to get rid of them, only an add series box.

Any ideas?

 

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This message was authored by: MarkGoldsmith

Re: Playlist on stream

Posted by a Superuser, not a Sky employee. Find out more

@BigAl29 wrote:

Several programmes have appeared in my playlist that have not been added.

I cannot delete them and there is no + anywhere to get rid of them, only an add series box.

Any ideas?

 


Can you just confirm you mean the playlist and not the continue watching rail?

 

What happens if you press the + button on your remote when you have highlighted that show on your playlist? That should remove it and a message should appear on the top of the screen saying "Programme X has been removed from your playlist"

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This message was authored by: BigAl29

Re: Playlist on stream

@MarkGoldsmith 

Yes it is in the playlist. When I press on it in the playlist it gives me the option to add it, but it's already there , there is no way to get rid of it

This message was authored by: MarkGoldsmith

Re: Playlist on stream

Posted by a Superuser, not a Sky employee. Find out more

@BigAl29 wrote:

@MarkGoldsmith 

Yes it is in the playlist. When I press on it in the playlist it gives me the option to add it, but it's already there , there is no way to get rid of it


Ok so there is no option appearing in the UI to remove the show from your playlist, but what happens when you press the + button on your remote, does that remove it?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: Playlist on stream

@BigAl29 Which programmes have suddenly appeared?

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This message was authored by: BigAl29

Re: Playlist on stream

@Exiled-in-HH 

Panorama, Eastenders and Question time. Never watch any of them

This message was authored by: Exiled-in-HH

Re: Playlist on stream

Very strange programmes to suddenly appear🤔

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This message was authored by: BigAl29

Re: Playlist on stream

@MarkGoldsmith 

When I click on them the only option is to save them, but there already there with no + against them

This message was authored by: MarkGoldsmith

Re: Playlist on stream

Posted by a Superuser, not a Sky employee. Find out more

@BigAl29 wrote:

@MarkGoldsmith 

When I click on them the only option is to save them, but there already there with no + against them


@BigAl29 I'm referring to the + button on the remote control not on the UI. It's got a red circle around it on the remote and is above the 1 button. That is used to add/remove shows from the playlist so as the remove button isn't appearing in the UI what happens when you press that button your remote control?

 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: BigAl29

Re: Playlist on stream

@MarkGoldsmith 

I go to my playlist and select one of the programmes that have suddenly appeared, it will appear with all the series available. Next to the series number is the + which only allows me allow to add, this all without touching the red +

This message was authored by: MarkGoldsmith

Re: Playlist on stream

Posted by a Superuser, not a Sky employee. Find out more

@BigAl29 wrote:

@MarkGoldsmith 

I go to my playlist and select one of the programmes that have suddenly appeared, it will appear with all the series available. Next to the series number is the + which only allows me allow to add, this all without touching the red +


@BigAl29 i understand that you cannot remove it from the UI.

 

What i'm suggesting is does the show get removed from your playlist when you press the + button that is on your remote control. Or what happens when you highlight the show and press the + button that is on your remote control (not on the screen).

 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

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