Discussion topic: Pixelation
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Message posted on 13 Dec 2024 07:15 PM
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Pixelation
Fairly recent Sky and all has been going well until recently. Over the past few weeks we keep getting pixelation at random times, after which the picture freezes and we have to turn off/reboot. We have been resetting the puck, turning off TV and puck and eventually having to turn off the WiFi. Why do we have to keep doing this at least once a week? Should we be asking for equipment to be exchanged?
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Message posted on 13 Dec 2024 09:07 PM
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Re: Pixelation
Definitely try new equipment. If that doesn't work then your current setup doesn't work very well for Sky Stream (it's very sensitive to WiFi stability and different kinds of interference) and you may need something else.
Message posted on 14 Dec 2024 08:38 AM
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Re: Pixelation
@GeoffG42 Who is your ISP?
Message posted on 15 Dec 2024 08:36 AM
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Re: Pixelation
Sky are my providers through overhead cable from telegraph pole.
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