0

Discussion topic: Pixelating on cITV and Channel 5

Reply
This message was authored by Mike323 This message was authored by: Mike323

Pixelating on cITV and Channel 5

I have lost ITV and Channel 5 due to pixilating and fault messages when trying to view through my Sky Q box.
I can get ITV through ITV-X, but obviously I am unable to record anything through my Sky Q box. I can also get the programmes effected through my antenna. But again, I have no way of recording anything.
Which is particularly frustrating when some favourite new dramas are broadcast and consequently, can only be viewed through the Antenna or ITV X means at the correct broadcast time slot. 
These channels are also pixilating  when attempting Catch-Up  through the Sky Q system. 
There is obviously a problem with the connection system of these channels and

Sky Q, which I consider to be a Sky problem as it badly effects my service for which I am paying over £90 per month. 
my contract runs out 3rd March so I will be looking closely at continuing unless this problem is resolved very soon. 

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: Pixelating on cITV and Channel 5

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mike323 

 

You have posted this in the Sky Stream board. Hopefully a moderator will.move it for you and the guys with better Q experience will be able to provide an answer.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion