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Discussion topic: PinLocked

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This message was authored by: Laurendiaaxo

PinLocked

Pins been locked for 2 hours aftwr telling me it'll be locked for 10 mins. Tried unplugging and restarting through settings. Nothings working 

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This message was authored by: Mark39

Re: PinLocked

Posted by a Superuser, not a Sky employee. Find out more

@Laurendiaaxo you've posted in the forum for Sky+ set top boxes, but this doesn't sound like a Sky+ issue. 

 

Which Sky tv system do you have: Sky Q? Sky Stream? Or Sky Glass?

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This message was authored by: Laurendiaaxo

Re: PinLocked

I've no idea. The small square black one. 

This message was authored by: Mark39

Re: PinLocked

Posted by a Superuser, not a Sky employee. Find out more

@Laurendiaaxo You've no idea what you purchased? I'll assume it's a Sky Stream Puck and move your post to the correct forum.

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This message was authored by: Laurendiaaxo

Re: PinLocked

No I dont right now Mark, ive had it quite some time and fibromyalgia brain fog makes it hard to retain information. I'm not very tech savvy. Thank you.

This message was authored by: caesarome

Re: PinLocked

Posted by a Superuser, not a Sky employee. Find out more

@Laurendiaaxo 

Your default Sky Stream PIN is usually the last four digits of the mobile phone number you gave when you first set up your account. 

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This message was authored by: Laurendiaaxo

Re: PinLocked

Correct. My son entered it incorre y apparently. It is now ocker. I know the pin but it said 10 mins, hours ago. 

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