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Discussion topic: Picture Intermittently Pixelating - Many Sky Branded Channels
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Message posted on 01 Sep 2024 08:35 PM
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Re: Picture Intermittently Pixelating - Many Channels
@Super+Anthony Have you considered going back to Sky Q?
Message posted on 01 Sep 2024 08:48 PM
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Re: Picture Intermittently Pixelating - Many Channels
We can categorically say it isn't our setups. It's already been proven in this thread that a few saw the same picture break ups at the same time. I also am only experiencing it on the sky branded channels. It is definitely at source. Trust.
Message posted on 01 Sep 2024 09:10 PM
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Re: Picture Intermittently Pixelating - Many Channels
if it was a issue at source surely the problem would be universal?
Message posted on 01 Sep 2024 09:12 PM
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Re: Picture Intermittently Pixelating - Many Channels
If the issue wasn't at source then surely ppl wouldn't be seeing exactly the same thing.
Message posted on 01 Sep 2024 09:31 PM - last edited: 01 Sep 2024 09:32 PM
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Re: Picture Intermittently Pixelating - Many Channels
@Bazlowski @Anonymous Like I've already said if you look further back in this thread you will see that we watched a channel together and ALL saw the same issues. Put down your phones and laptops, watch the TV SCREEN without other distractions for long enough and I'm confident you will see these issues too!
Message posted on 01 Sep 2024 09:45 PM
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Re: Picture Intermittently Pixelating - Many Channels
@DuckieBoos @If it was at source I would have seen it too. I didn't. No need for rudeness please. We are only paying customers, I have no loyalty to Sky. I am simply being honest
Message posted on 01 Sep 2024 09:49 PM
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Re: Picture Intermittently Pixelating - Many Channels
You seem to be a lone voice flying the flag for Sky on this thread. I'm glad for you that you're not experiencing it. But the 200+ posts on this topic suggest otherwise. Like the poster has above said. Many people have seen the same thing even though you haven't.
Message posted on 01 Sep 2024 09:59 PM
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Re: Picture Intermittently Pixelating - Many Channels
@Anonymous I wasn't trying to be rude I was merely updating you with previous posts on this forum. How do you think you make me and others feel with your denial posts. Unhelpful.
Message posted on 02 Sep 2024 12:21 AM
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Re: Picture Intermittently Pixelating - Many Channels
I have sky stream via puck and having the same pixelating issues since Friday .
Happening on all channels every 15mins or so.
Definitely a sky problem
What that email address you can complain about picture quality ?
Message posted on 02 Sep 2024 12:25 AM
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Re: Picture Intermittently Pixelating - Many Channels
ViewerR@sky.uk
Is the email if everyone sends them the problems
Message posted on 02 Sep 2024 12:37 AM
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Re: Picture Intermittently Pixelating - Many Channels
I might be losing the plot but I've put the sky stream box where the standby button is on top , I had the other way around before and been watching us open on UHD main even and it hasn't pixelated for the last half an hour since me doing it. Normally it pixelated in like 5 , 10 mins at least once . Maybe something to do with heat and now it's getting air lol . Don't know
Message posted on 02 Sep 2024 12:47 AM
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Re: Picture Intermittently Pixelating - Many Channels
I am losing the plot , it just pixelated . Lol
Message posted on 02 Sep 2024 06:37 AM
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Re: Picture Intermittently Pixelating - Many Channels
No because it's a hassle. Apparently I would have to end my account, then not have Sky for a couple of days, and then start again. I think this is absurd. Also stream is better though @Anonymous
Message posted on 02 Sep 2024 06:40 AM
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Re: Picture Intermittently Pixelating - Many Channels
@Anonymous The box does not work well for a lot of people. Sky need to fix, this is the simple answer.
Message posted on 02 Sep 2024 09:02 AM
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Re: Sky Stream intermitently pixelating
It does look like a problem with Sky's distribution so I've been wondering how it's possible for some people to have this problem and some not..
Back on post 52 @Hunter2660 said:
"So why do some have issues and some don't? Is it local problems with wi-fi? Actually do Sky have numerous servers around the UK or one central server? Could that be an issue if there are more than one server? Beats me."
I know nothing about Sky's distribution but could that be an explanation? None of us receive the stream directly from a central server do we? Maybe there is a geographic connection between people experiencing pixelation? Some kind of fault in equipment downstream of Sky's source feed would account for that and Sky wouldn't necessarily see it. Probably not on to ask people to reveal their location but it would be interesting to find out. I expect someone will put me right if this is blx
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