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Discussion topic: Picture Intermittently Pixelating - Many Channels

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This message was authored by MontSky22 This message was authored by: MontSky22

Re: Picture Intermittently Pixelating - Many Channels

@Bluegiraffe @I guess that helps you as Sky are telling me to talk to mine and offering limited help as they can't see the whole chain  😒

squareeyeschris
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This message was authored by squareeyeschris This message was authored by: squareeyeschris

Re: Picture Intermittently Pixelating - Many Channels

@MontSky22 

No help at all really. Sky is my ISP. They checked my whole chain, said it was all working fine, then sent me a replacement puck, which of course didn't help at all.

This message was authored by MontSky22 This message was authored by: MontSky22

Re: Picture Intermittently Pixelating - Many Channels

Just had my replacement puck - same story

 

Do you find if you reboot its ok for a few days then problem returns?

I think it maybe a caching issue. 

What I find starnge is, i had minimal issues until the big outtage in September, since then nothing but problems 😞

squareeyeschris
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This message was authored by squareeyeschris This message was authored by: squareeyeschris

Re: Picture Intermittently Pixelating - Many Channels

@MontSky22 

A while since I did a reset so I don't remember. I don't think resetting did anything. Odd you mention caching as I've been thinking along those lines. Insufficient caching in the pucks? Why it should start so suddenly I've no idea, unless something farther up the transmission chain has changed.

 

I've given up with Sky now so back to Freeview and apps on the tv. Also going to give EE a go for a couple of weeks during the cooling off period.

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