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Discussion topic: Paramount +

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This message was authored by: LuStu2020

Paramount +

I'm trying to load Paramount + and just keep getting black screen with loading circle. Will not load as tried this several times.

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This message was authored by: Dazzasky

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@LuStu2020 wrote:

I'm trying to load Paramount + and just keep getting black screen with loading circle. Will not load as tried this several times.


You could try refreshing the apps in settings. It can take up to 24hrs to work @LuStu2020 

This message was authored by: lettice

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

 

If that does not resolve the issue, try a reboot of your broadband router and then when the router is back up, perform an apps refresh;

 

  1. Press Home on your Sky remote, then select Settings
  2. Press System management then Resets and updates and finally Refresh apps.
  3. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

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