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Discussion topic: Paramount +

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This message was authored by: pt25

Paramount +

Can someone at Sky advise as to why I can sign into Paramount plus however I can't get to the homepage as all it has done so far is buffer...been atleast 10 minutes since signing in !?!?!

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This message was authored by: mikealanr

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

Hi @pt25 

 

This is a customer helps customer community. No one from Sky will reply to you. If you provide more information the community will do it's best to assist. What homepage are you referring to? Remember paramount is a separate company and they are responsible for their app and services, unless you are talking about the sign up process?

 

It's working for me here. However there does seem to be an ongoing issue with a number of people affected. See: https://helpforum.sky.com/t5/Sky-Stream/Paramount-Freezing-With-Error-3005-or-9999-Sky-Q-Stream-Glas...

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: Dazzasky

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@pt25 wrote:

Can someone at Sky advise as to why I can sign into Paramount plus however I can't get to the homepage as all it has done so far is buffer...been atleast 10 minutes since signing in !?!?!


Hi @pt25 

If you pull the plug on the Stream box and reboot it, hopefully that will fix it for you. 

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