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Avatar for Geliz93
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Message posted on ‎04 Nov 2026 09:35 PM

Paramount+

I have Sky Stream and when I open the app for Paramount+ it says -

 

Welcome back ***personal email***. You activated your Paramount+ account through your Sky Cinema subscription. Press "Enter Paramount+" to automatically sign in. 

When I press enter nothing happens. If I click sign in with other account below it that works so I know it's not frozen. I've tried my sky remote, my tv remote and the sky remote app. 

I've done the whole updated/refresh apps and still nothing. 

Any ideas?

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This message was authored by: mikealanr Answer

Message posted on ‎04 Nov 2026 10:35 PM

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

Hi @Geliz93 

 

Where you refresh the apps try the reinstall option rather than refresh. Refresh updates the app and reinstall will uninstall and reinstall and hopefully resolve app issues.

 

MikeAlanR 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎04 Nov 2026 10:35 PM

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

Hi @Geliz93 

 

Where you refresh the apps try the reinstall option rather than refresh. Refresh updates the app and reinstall will uninstall and reinstall and hopefully resolve app issues.

 

MikeAlanR 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Geliz93

Message posted on ‎05 Nov 2026 12:52 PM

Re: Paramount+

This worked! Thank you so much 

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