Paramount + register not working.

[Maz147]

Paramount + register not working.  I scan the code and it doesn't work.  Been trying now for 3 days.

[Exiled-in-HH]

Have you phoned Sky to report the issue?

[Maz147]

Not yet trying to resolve by myself.  Will phone at 9 am. 

[Fothergill1]

@Maz147. Did you previously have Paramount when subscribing to Sky Q? If so, when you moved to Glass all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to register or re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

Good luck 🤞