Paramount plus

[robcole2026]

I signed up to sky cinema yesterday however I'm unable to sign in. It says I've already linked the account however when I sign in it asks me to choose a plan & put in a payment method any ideas how to resolve this? Thanks

[Coley-W95]

Hi @robcole2026. Sorry to see that you've been experiencing issues with signing into Paramount+. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[robcole2026]

i have tried replying to the message but it doesnt allow me

[robcole2026]

You can close this I didn't get support through here & after nearly an hour with sky chat got nowhere either because the agent was totally incompetent sending the same message multiple times which I replied each time plus instructions to reset the puc then told me to ignore this so I've given up . Subscribed directly to Paramount plus & it worked in seconds