Paramount plus really slow

[Westyb3]

recently we have been having real trouble getting paramount plus to load.  Basically have a o reboot the sky puck every time for it to open.  Anyone know a fix for this? 

[Anonymous]

It's been playing up for a while, there was an update to the app about a week ago which caused issues. 

Run an app refresh in settings it may help but there again. 🤞🏻

[lettice]

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@Westyb3 wrote:

recently we have been having real trouble getting paramount plus to load.  Basically have a o reboot the sky puck every time for it to open.  Anyone know a fix for this? 

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First, try doing a restart of your Sky Stream puck;

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Put your Sky stream puck into standby and restart your broadband router/hub.

Do an apps refresh;

1. Press Home on your Sky remote, then highlight Settings.
2. Press System management, then Resets and updates, and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.
   An apps refresh can take up to 24 hours to complete

[Westyb3]

Thanks. That's basically what's we've been doing.  👍