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Discussion topic: Paramount Plus

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Avatar for Muppett51
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This message was authored by: Muppett51

Message posted on ‎14 Jun 2024 01:02 PM

Paramount Plus

Why is YELLOWSTINE NOT AVAILABLE IN MY AREA. BT38

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎14 Jun 2024 09:51 PM - last edited: ‎14 Jun 2024 09:52 PM

Re: Paramount Plus

Posted by a Superuser, not a Sky employee. Find out more

Hi @Muppett51 

 

We are fellow subscribers. Paramount is also a 3rd party app. You can email skys viewer relations team who can investigate on viewerR@sky.uk. or you can reachout to Paramount.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: TimmyBGood

Message posted on ‎15 Jun 2024 09:36 AM - last edited: ‎15 Jun 2024 09:37 AM

Re: Paramount Plus

Posted by a Superuser, not a Sky employee. Find out more

@Muppett51 

 

Do you have a full Sky Cinema subscription or a free trial?

 

Did you go through the sign-up process for the app?

 

Have you been able to watch other content on Paramount+?

 

Are you trying to watch on a Stream puck or another device?

 

I guess the NI postcode might be a clue if geolocation is an issue: 'not available in your area' is an unusual error message in this context.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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