Discussion topic: Packaging and label needed to return puck
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Message posted on 22 May 2026 10:19 AM
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Packaging and label needed to return puck
I need the address to return a Sky puck. They have not sent packaging or a label.
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Message posted on 22 May 2026 10:21 AM
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Re: Packaging and label needed to return puck
@Knutsfordtony wrote:I need the address to return a Sky puck. They have not sent packaging or a label.
All info here:
https://www.sky.com/help/articles/return-sky-glass-sky-stream-puck
Message posted on 22 May 2026 10:28 AM
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Re: Packaging and label needed to return puck
@Knutsfordtony wrote:
I need the address to return a Sky puck. They have not sent packaging or a label.
You do not need to wait for the packaging to arrive from Sky, if Sky have asked you to return your Sky TVproducts.
You can use your own packaging.
All the return details are here, with the labels and posting, drop off or collection details via Royal Mail;
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 22 May 2026 10:55 AM
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Re: Packaging and label needed to return puck
So just as importantly keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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