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Discussion topic: Packaging and label needed to return puck

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This message was authored by: Knutsfordtony

Packaging and label needed to return puck

I need the address to return a Sky puck. They have not sent packaging or a label.

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This message was authored by: Angel_Aka

Re: Packaging and label needed to return puck


@Knutsfordtony wrote:

I need the address to return a Sky puck. They have not sent packaging or a label.


All info here:

https://www.sky.com/help/articles/return-sky-glass-sky-stream-puck 

This message was authored by: lettice

Re: Packaging and label needed to return puck

Posted by a Superuser, not a Sky employee. Find out more

@Knutsfordtony wrote:

I need the address to return a Sky puck. They have not sent packaging or a label.


You do not need to wait for the packaging to arrive from Sky, if Sky have asked you to return your Sky TVproducts.

You can use your own packaging.

 

All the return details are here, with the labels and posting, drop off or collection details via Royal Mail;

 

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/returns-sky-stream/art...

 

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This message was authored by: Daniel0210

Re: Packaging and label needed to return puck

Posted by a Superuser, not a Sky employee. Find out more

@Knutsfordtony 

So just as importantly keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


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