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Discussion topic: PIN not working

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This message was authored by Jack9897 This message was authored by: Jack9897

PIN not working

Recently purchased Sky Stream, activated today, but our PIN isn't working. It is not accepting the last 4 digits of my mobile number and the Voice feature, which the website advises we use to reset, just says "That didnt't work please try again".

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This message was authored by mikealanr This message was authored by: mikealanr

Re: PIN not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jack9897 

 

On your Sky remote, select Home > scroll down and select My Sky > Manage your PIN > Forgot your PIN?.

 

https://www.sky.com/help/articles/your-sky-glass-pin

 

Failing this you will need to give Sky a call as we are fellow subscribers here on the forum.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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