Outages

[Royalrfc]

Does anyone know why each night around 01.00 the streaming stops and states there is a fault this has now been going on for sometime in the RG17 area

[Mark39]

@Royalrfc have you checked to see if your broadband service is still active at that time?

[lettice]

As above, that more is likely to be some kind of broadband issue.

Most ISPs do their broadband maintenance or WAN ip renewals in the early hours.

I often watch live sport in late evening to early hours and have not seen any issues with Sky Stream

If it's any Sky Stream/Glass updates they seem to take place more around the 3-4am time, but the box/Tv will flag it or do it when box is in standby. Plus, it will be a restart of the box/Tv, with before and after the restart no loss of connection.