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Discussion topic: Our stream remote has stopped working

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This message was authored by Anthonyd923 This message was authored by: Anthonyd923

Our stream remote has stopped working

We need a new sky stream remote.

 

Our current one has stopped working and we cannot 


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Our stream remote has stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Anthonyd923 

 

Have you followed the steps here? https://www.sky.com/help/articles/remote-control-help-sky-glass

 

If that doesn't work you will need to speak to Sky customer services or try this online form: https://www.sky.com/help/forms/streaming-tv-remote

 

We are fellow subscribers on the forum.

 

MikeAlanR

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Our stream remote has stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Anthonyd923 

 

Have you followed the steps here? https://www.sky.com/help/articles/remote-control-help-sky-glass

 

If that doesn't work you will need to speak to Sky customer services or try this online form: https://www.sky.com/help/forms/streaming-tv-remote

 

We are fellow subscribers on the forum.

 

MikeAlanR

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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