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Discussion topic: Our sky steaming sevice has gone off

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Avatar for Ste123
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This message was authored by: Ste123

Message posted on ‎22 Feb 2024 06:38 PM

Our sky steaming sevice has gone off

It has been working throught the day, until we got hdmi cable lost at sorce.  We have rebooted system and changed hdmi connections but are still getting the same response.  Our Netflix is still working through our router, but cannot access sky TV channels

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎22 Feb 2024 06:45 PM

Re: Our sky steaming sevice has gone off

Posted by a Superuser, not a Sky employee. Find out more

@Ste123  Any error messages on screen?  

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: Jporch316

Message posted on ‎22 Feb 2024 07:08 PM

Re: Our sky steaming sevice has gone off

Posted by a Superuser, not a Sky employee. Find out more

@Ste123 

Trilling the plug for 5 minutes

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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