Discussion topic: Not working
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Message posted on 28 Jun 2026 04:15 PM
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Not working
Ever since my sky stream puck was delivered I've had issues with it crashing everytime I try to watch TV or click on an app and the screen goes black. Remote doesn't work everything stops so I have to turn the box off and on again. Once I've done that same thing happens and when I try to watch TV is tells me there is a technical issue!!
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Message posted on 28 Jun 2026 06:13 PM
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Re: Not working
@SkyTV6 wrote:Ever since my sky stream puck was delivered I've had issues with it crashing everytime I try to watch TV or click on an app and the screen goes black. Remote doesn't work everything stops so I have to turn the box off and on again. Once I've done that same thing happens and when I try to watch TV is tells me there is a technical issue!!
Open the Netflix app on the Sky Steam puck, and check what download speed the puck is getting by going to Get Help -> check your network.
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