Not taking me to films available on streaming service

[Gazzaf76]

So I used the voice remote on sky stream to search for Final Destination, it showed me that the film was available to watch on HBO max, which I have, yet when I clicked on play it took me to the sky store to buy or rent the movie! Is this normal?

[Stephen+Mourton]

@Gazzaf76   I have just tried it, and Final Destination Bloodlines is available on Sky Cinema.  The original Final Destination is as you say on HBOMax but I was not asked to pay for it.  What package are you on? 

[Gazzaf76]

Hi Stephen, I have sky ultimate with sky movies added, I also have Netflix, Disney+, paramount, hbo max and discovery plus with my subscription. When I searched for the original Final Destination, it told me it was available on HBO max, yet when I clicked on it it took me to the sky store.

[Angel_Aka · Accepted solution]

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@Gazzaf76 wrote:

Hi Stephen, I have sky ultimate with sky movies added, I also have Netflix, Disney+, paramount, hbo max and discovery plus with my subscription. When I searched for the original Final Destination, it told me it was available on HBO max, yet when I clicked on it it took me to the sky store.

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Sky will nearly always try to push you towards their own Sky Store service first, because it makes them money. 

If you just go directly to the HBO Max app and search for Final Destination in there then you can find and play it without having to pay a rental or purchase fee from Sky Store.  

[Gazzaf76]

Hi Angel_Aka, thank you for the reply, yes this seems to be the best way, I can still use voice search to find out what streaming service the films I want to watch are on, then instead of clicking them just go directly to the app!

Thank you for sharing that