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Discussion topic: No tv guide

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Avatar for Tomo1305
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This message was authored by: Tomo1305

Message posted on ‎09 Mar 2026 01:16 PM

No tv guide

I have no TV guide app so I have to keep using the voice button. Never had this issue before, I have reset the puc but no joy. Any help would be appreciated. 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎09 Mar 2026 01:44 PM

Re: No tv guide

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tomo1305 

 

Working here, but issue like this normally point to a blip sky's side. Try powering off your puck at the mains, reboot your broadband router, wait for the connection to restore and then power on your puck again.

 

If that doesn't work, post back and we will escalate your post to sky.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: SharonPinckard

Message posted on ‎10 Mar 2026 04:16 PM

Re: No tv guide

I thought the same yesterday then I realised that Sky had pushed the TV Guide and Apps even further down the page. Should be at the top IMO. 

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