No sound on sky atlantic

[MC69]

I am trying to watch a programme on sky Atlantic and there is no sound.  Sound fine on other channels

[Fothergill1 · Accepted solution]

@MC69  After reading your post I have just checked Sky Atlantic on my Stream puck and it worked exactly as expected with perfect sound.  This would indicate that the issue is at your end so I would suggest rebooting your Puck in case it has a minor software glitch.

TO do this just unplug it for a minute and then plug it in again.  It will take about a minute to reboot.

Good luck 🤞