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Discussion topic: No sky apps or tv

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This message was authored by: Lynn83

No sky apps or tv

We have no sky apps or tv

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This message was authored by: SandraS

Re: No sky apps or tv

No Tv says Please wait for your programme to load. This is a new sky stream box. Now saying a technical fault please try later. Netflix loaded ok seems only tv channels

This message was authored by: Jporch316

Re: No sky apps or tv

Posted by a Superuser, not a Sky employee. Find out more

@SandraS wrote:

No Tv says Please wait for your programme to load. This is a new sky stream box. Now saying a technical fault please try later. Netflix loaded ok seems only tv channels


Try a system restart or pulling the plug for a few minutes that normally clears that glitch 

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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


This message was authored by: lettice

Re: No sky apps or tv

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box, it tends to sort most problems.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
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This message was authored by: SandraS

Re: No sky apps or tv

Thank you this worked!

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