@Lindalou5 A no signal message on your TV is telling you that the input you have selected has no source, you'll need to use the TV's remote to cycle through all the inputs to be able to view the output from the puck.
Rebooting the puck won't actually resolve a TV issue.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
