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Discussion topic: No picture
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This message was authored by: Andrew66662
Message posted on 10 Dec 2025 07:59 PM
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No picture
Sky puck is on but just have white noise
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Dec 2025 08:54 PM
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Re: No picture
Hi @Andrew66662
You will need to provide more information. Is this a new install or has it worked previously? Have you checked the HDMI cable and ports on your TV? The make and model of the TV? Have you unplugged from the mains for a few minutes and tried again etc etc.
Remember we are fellow customers and know nothing about your set up unless you tell us!
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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