This discussion topic has been answered Discussion topic: No option to set reminder
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Message posted on 19 Dec 2025 04:08 PM
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Hi,
I've just received my Sky Stream puck today and read that there is a recently new feature to set reminders from within the TV guide but I can't see the option. I only seem to have the option to add to list or view other showings. Does anyone know if this is a phased release?
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Message posted on 19 Dec 2025 09:17 PM
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It's randomly started showing now.
I have restarted the device several times over the afternoon, I also did an app refresh in the settings > system management > resets & updates > refresh apps. Maybe one of these actions eventually sorted it.
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Message posted on 19 Dec 2025 04:14 PM - last edited: 19 Dec 2025 04:15 PM
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Re: No option to set reminder
@ash_42 Click the bell icon next to the + Add series box, if it's not showing it may be the box has yet to receive the last update, it should update itself.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Dec 2025 04:15 PM
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Re: No option to set reminder
@GD1 I don't have a bell icon (see my screenshot)
Message posted on 19 Dec 2025 04:17 PM
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Re: No option to set reminder
@GD1 Sorry missed your second part... I can't force it to check for updates can I?
Message posted on 19 Dec 2025 04:18 PM
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Re: No option to set reminder
@ash_42 wrote:
@GD1 Sorry missed your second part... I can't force it to check for updates can I?
No.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Dec 2025 04:52 PM - last edited: 19 Dec 2025 04:55 PM
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Re: No option to set reminder
Go to settings and system management and check what build version and UI version you are on @ash_42
Also if you scroll down on that page you posted to the next episode then you may see the reminder option there.
Message posted on 19 Dec 2025 04:54 PM
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Re: No option to set reminder
@Dazzasky build: QS037.045.01P - UI: 3.89.0
Message posted on 19 Dec 2025 04:55 PM
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Re: No option to set reminder
Message posted on 19 Dec 2025 05:44 PM
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Re: No option to set reminder
Hi @ash_42 The reminder is set on the TV listings. I use it quite a lot. You need to go to the TV listings and find the programme in the future that you require a reminder for and when it is due to start a message appears on your screen.
For example if you want a reminder for the 10pm BBC news find it in the TV listings and then press the select button on your remote and it should show an option to Add series but next to it is a bell icon. Select this and then select again to set the reminder.
The example you show has finished its last episode of the current series so would not appear on the TV listing to receive the reminder.
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Message posted on 19 Dec 2025 06:10 PM
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Re: No option to set reminder
@Fothergill1 wrote:
Hi @ash_42 The reminder is set on the TV listings. I use it quite a lot. You need to go to the TV listings and find the programme in the future that you require a reminder for and when it is due to start a message appears on your screen.
For example if you want a reminder for the 10pm BBC news find it in the TV listings and then press the select button on your remote and it should show an option to Add series but next to it is a bell icon. Select this and then select again to set the reminder.
The example you show has finished its last episode of the current series so would not appear on the TV listing to receive the reminder.
Valid point as thats where I normally go.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Dec 2025 08:44 PM
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Re: No option to set reminder
@Fothergill1 the bell icon doesn't show regardless of which future program I select
Message posted on 19 Dec 2025 09:17 PM
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It's randomly started showing now.
I have restarted the device several times over the afternoon, I also did an app refresh in the settings > system management > resets & updates > refresh apps. Maybe one of these actions eventually sorted it.
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