14 Jun 2024 07:51 PM
Hi I have a sky puck but can't find the option to add UHD package
14 Jun 2024 08:27 PM
You need to add it via your Sky account on MySky app
14 Jun 2024 08:59 PM
Hi Nigel ,
There is no option there under my products.
14 Jun 2024 09:04 PM
I cancelled it in March but I want to reactivate it
14 Jun 2024 09:19 PM
Anything under Manage Home Set-up?
15 Jun 2024 08:36 AM - last edited: 15 Jun 2024 08:36 AM
Posted by a Superuser, not a Sky employee. Find out more
@Nigelb1972 wrote:Anything under Manage Home Set-up?
As mentioned in this post
In the MySky app or online web MySky
Click on Your Products, scroll down, click on Manage home set-up
You will find there;
Whole Home/UHD & Dolby Atmos/Ad Skipping/extra puck ordering
15 Jun 2024 12:37 PM
15 Jun 2024 02:48 PM
Try typing UHD in the search bar