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Discussion topic: No discovery plus with sky streaming

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This message was authored by terry22 This message was authored by: terry22

No discovery plus with sky streaming

Keeps saying upgrade when it's included in sky streaming
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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: No discovery plus with sky streaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @terry22 If you have moved to Stream from Sky Q  all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

Even if you have not moved from Sky Q, although Discovery is included for free you still need to register. You should be able to do this as follows:

 

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

 

Select App subscriptions / Current / and then Discovery + Monthly.  Hopefully it will say £0 per month whilst you have a Sky TV subscription.  If so select Activate subscription.

 

If this doesn't work have a look in Sky Shop.

 

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

 

Good luck.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: No discovery plus with sky streaming


@terry22 wrote:
Keeps saying upgrade when it's included in sky streaming

Have you tried to activated Discovery+ on your Puck?

Exiled in HH
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