17 Sep 2024 09:50 AM
17 Sep 2024 10:44 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @terry22 If you have moved to Stream from Sky Q all your Marketplace subscriptions are cancelled so you have to re-register (see the following link)
https://www.sky.com/help/articles/sky-marketplace-upgrade
Even if you have not moved from Sky Q, although Discovery is included for free you still need to register. You should be able to do this as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky TV subscription. If so select Activate subscription.
If this doesn't work have a look in Sky Shop.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
Good luck.
17 Sep 2024 12:04 PM
@terry22 wrote:
Keeps saying upgrade when it's included in sky streaming
Have you tried to activated Discovery+ on your Puck?