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Discussion topic: No coloured lights on sky puck

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Avatar for Alanp
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This message was authored by: Alanp

Message posted on ‎04 Aug 2025 01:48 PM

No coloured lights on sky puck

Only has one white light at the bottom on the device and no lights on the front
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎04 Aug 2025 01:55 PM

Re: No coloured lights on sky puck

Posted by a Superuser, not a Sky employee. Find out more
@Alanp wrote:
Only has one white light at the bottom on the device and no lights on the front

Yes, thats how it's meant to be.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: martswain

Message posted on ‎04 Aug 2025 01:55 PM

Re: No coloured lights on sky puck

That's the normal "ready" light, what is showing on your TV screen?

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This message was authored by: Alanp

Message posted on ‎04 Aug 2025 02:49 PM

Re: No coloured lights on sky puck

No connection with blue screen

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This message was authored by: Alanp

Message posted on ‎04 Aug 2025 03:00 PM

Re: No coloured lights on sky puck

Is there supposed to be 2 lights one ? One at the bottom (underneath ) and one on the side at the front of the box ? We only have the underneath power light on 

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