No apps

[IM08]

When I go to apps after I reset my sky box all that is there is Apple TV and I cannot use Netflix or Disney+ or any other apps

[lettice]

First try putting your Sky Stream puck into standby and switch off at the mains socket or remove the plug from the socket for about 30 seconds.

Switch the Sky stream puck back on.

If after a short while your apps are still not showing, try a refresh of the apps;

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.