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Discussion topic: New to sky

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This message was authored by: Alancook1

New to sky

Tried to set up new account for sky tv, broadband for my father in law online them message appeared technical issues so tried calling after being connected to 2 people and 30 min later phone was cut off is there any direct numbers to customer services in the uk 

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This message was authored by: mikealanr

Re: New to sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alancook1 

 

The phone number for Sky is 0330 number listed on this page under the "Need more help" dropdown.: https://www.sky.com/help.

 

This is the only official number for contacting them.

 

However if you provide more information about your issue the community will do it's best to assist. Is the broadband active? Have you set up the puck? I.e. did you go through the activation process?

 

Sky systems have been experiencing issues the past couple of days which may have affect you.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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