New to sky

[Filmbuff1]

I am not very tech savvy so apologies if this sounds stupid. I am in the process of moving to sky. Have my sky stream was trying to set it up with current broadband as there are issues with my previous provider box.

Have plugged in and connected to TV via hdmi cable but nothing is coming up on the TV.

Do I need to plug Internet cable into sky stream or am I missing something.

Thanks

[Fothergill1]

Hi @Filmbuff1 welcome to the forum and Sky stream.  Have a look at the following link which explains how to setup the puck including how to connect it up to your network.

https://www.sky.com/help/articles/setting-up-sky-stream 

There are also some more comprehensive videos on Youtube (see the link at the bottom of this forum page).

Good luck and post back if you still have problems.

[Filmbuff1 · Accepted solution]

It helps if you check the puck is powered on.

We are up and running

[Anonymous]

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@Filmbuff1 wrote:

It helps if you check the puck is powered on.

We are up and running

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It happens to the best of us. Glad it's working for you.