05 Sep 2024 06:43 PM
Just received my new sky stream box. Quite disappointing as I can't get the remote to work. I tried opening it as per instructions but it won't open
05 Sep 2024 07:08 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @MillyB
They can be very tight at first. There have been a number of recommendations over the years such as wear marigolds or lie the remote button side down on a cushon or carpet. You should eventually be able to work it loose.
https://www.sky.com/help/articles/remote-control-help-sky-glass
MikeAlanR