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Discussion topic: New sky stream box

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This message was authored by: Rob334

New sky stream box

I subscribed yesterday for a new sky streaming box as a new customer. I'm just a bit concerned I haven't received any messages or emails with a welcome to sky  with information about my account. Also not had any messages about new box being delivered. Thought it was next day delivery? Hope you can help 

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This message was authored by: lettice

Re: New sky stream box

Posted by a Superuser, not a Sky employee. Find out more

If you ordered before 9pm yesterday, it is normally a next day delivery.
Otherwise, it will arrive by Monday.

The Sky Stream Puck will come via DPD courier or Royal Mail, so look out for a tracking email/text from them and Sky.

 

The delivery details and MySky order/tracking links are in the Sky help article below;

 

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stream/ar...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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