New box upstairs

[Barrykelly]

How do you set up a new box upstairs

[GD1]

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@Barrykelly wrote:
How do you set up a new box upstairs

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If it's a stream puck you simply follwo the onscreen instructions, have you tried this?

https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream

[Barrykelly]

Yeah I have tired that nothing is coming up, do i need to wait till I get my Internet in? I have Internet but it's my old supplier

[Jporch316]

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@Barrykelly wrote:

Yeah I have tired that nothing is coming up, do i need to wait till I get my Internet in? I have Internet but it's my old supplier

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Have you already got another stream box or glass tv ? If so you ll need to ensure you have whole home add on pack on your account 

[Barrykelly]

Yeah I have got that downstairs the whole home, I just thought it would be easy to set up, does it have to be a smart tele? Cos I don't think mine is upstairs 

[Jporch316]

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@Barrykelly wrote:

Yeah I have got that downstairs the whole home, I just thought it would be easy to set up, does it have to be a smart tele? Cos I don't think mine is upstairs 

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No - plug the puck into an hdmi socket on your TV. Turn the tv on and select the hdmi input you plugged the puck into then follow the on screen prompts