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Discussion topic: New box has not been delivered

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This message was authored by: Cjbend

Message posted on ‎29 Feb 2024 04:35 PM

New box has not been delivered

Upgraded last weekend , told one working day for box to be be delivered, 5 days later nothing arrived 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎29 Feb 2024 04:42 PM

Re: New box has not been delivered

Posted by a Superuser, not a Sky employee. Find out more

@Cjbend  What does your order tracking telll you?   https://www.sky.com/ordertracking    As customers here we have no access to your account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MarkGoldsmith

Message posted on ‎29 Feb 2024 04:55 PM

Re: New box has not been delivered

Posted by a Superuser, not a Sky employee. Find out more
@Cjbend wrote:

Upgraded last weekend , told one working day for box to be be delivered, 5 days later nothing arrived 

Have you received any email from DPD saying they have your package and are/were planning on delivering it?

Sky Stream, Sky Glass Air and Sky Broadband customer

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